Legal Information

Legal Disclaimer

Regulatory Information

Mandrel International Law Firm is authorised and regulated by the Solicitors Regulation Authority (SRA). Our SRA number is available upon request. We are subject to the SRA Standards and Regulations.

General Information Only

This website is designed for general information purposes only. The information presented on this site does not constitute formal legal advice and should not be relied upon as such. No solicitor-client relationship is created by your use of this website.

No Solicitor-Client Relationship

Merely contacting us or submitting information through this website does not create a solicitor-client relationship. Please do not send us confidential information until we have confirmed in writing that we can represent you. A solicitor-client relationship is established only when:

• We have completed conflict of interest checks
• We have provided you with our terms of engagement in writing
• You have accepted our terms of engagement
• We have confirmed our instructions in writing

Professional Indemnity Insurance

We maintain professional indemnity insurance in accordance with the requirements of the Solicitors Regulation Authority. Details of our insurers are available upon request.

Jurisdiction and Applicable Law

Our solicitors are qualified to practice in England and Wales, and in other jurisdictions where we maintain offices or have established rights of practice. The laws and regulations applicable to your matter will depend on the jurisdiction and nature of your case. We will advise you on applicable law and jurisdictional issues during our initial consultation.

No Guarantee of Outcome

Past results are not indicative of future outcomes. Every legal matter is unique and must be evaluated on its own facts and circumstances. References to previous cases or results on this website are provided as examples only and should not be construed as a guarantee, warranty, or prediction of the outcome of your matter.

Third-Party Websites

This website may contain links to external websites operated by third parties. We do not control the content or availability of these websites and accept no responsibility for their content, privacy practices, or terms of use. Links are provided for convenience only and do not constitute endorsement.

Accuracy and Currency of Information

While we endeavour to ensure that information on this website is accurate and current, we make no representations or warranties regarding its completeness, accuracy, or suitability for any particular purpose. Laws and regulations change frequently, and information may become outdated. For advice on current law applicable to your situation, please contact us directly.

Limitation of Liability

To the extent permitted by law, we exclude all liability for any loss or damage arising from your use of this website or reliance on information contained herein. This exclusion does not apply to liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by English law.

Privacy Policy

Last Updated: 16 November 2024

1. Introduction

Mandrel International Law Firm ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Mandrel International Law Firm
Registered Address: One Canada Square, Canary Wharf, London E14 5AA, United Kingdom
Contact: mandrel@mandrel-law.com

2. Information We Collect

2.1 Information You Provide to Us

We collect personal data that you voluntarily provide when you:

• Submit an inquiry or contact form
• Request a consultation or legal advice
• Instruct us to act on your behalf
• Subscribe to our newsletters or legal updates
• Communicate with us by email, telephone, or post
• Attend meetings or events at our offices

This may include:

• Contact details (name, email address, telephone number, postal address)
• Company or organisation information
• Details of your legal matter or inquiry
• Financial information (for billing and payment purposes)
• Identification documents (as required for client due diligence)
• Any other information relevant to your legal matter

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Date and time of access

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual Necessity: To provide legal services under our retainer agreement
• Legal Obligation: To comply with regulatory requirements, including anti-money laundering regulations, SRA requirements, and court orders
• Legitimate Interests: To operate our business, improve our services, prevent fraud, and maintain security
• Consent: For marketing communications (where required) and certain uses of cookies
• Vital Interests: In rare circumstances, to protect your vital interests or those of others

4. How We Use Your Information

We use your personal data for the following purposes:

• Providing legal advice and representation
• Conducting conflict of interest checks
• Client due diligence and anti-money laundering compliance
• Billing and accounting
• Communicating with you about your matter
• Maintaining case files and records
• Complying with professional and regulatory obligations
• Improving our services and website functionality
• Sending legal updates and newsletters (with your consent)
• Defending or pursuing legal claims

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Barristers and Counsel: When instructing barristers or expert witnesses on your behalf
• Other Professional Advisers: Including accountants, forensic experts, and investigators necessary for your matter
• Service Providers: IT support, document management, secure email providers, and other suppliers who process data on our behalf under strict confidentiality obligations
• Regulatory and Law Enforcement Bodies: When required by law, court order, or to comply with SRA requirements, anti-money laundering obligations, or other legal duties
• Courts and Tribunals: As necessary in connection with legal proceedings
• Insurers: Our professional indemnity insurers where required
• With Your Consent: Where you have explicitly authorised disclosure

6. Legal Professional Privilege

Once a solicitor-client relationship is established, communications regarding your legal matter are protected by legal professional privilege. We maintain strict confidentiality protocols in accordance with our professional and regulatory obligations to protect privileged information.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure IT infrastructure and access controls
• Multi-factor authentication
• Regular security assessments and penetration testing
• Staff training on data protection and confidentiality
• Secure document destruction procedures
• Business continuity and disaster recovery plans

While we take all reasonable steps to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:

• Client files: Minimum 6 years from completion of matter (or longer as required by SRA guidance)
• Financial records: 6 years from end of financial year (as required by HMRC)
• Anti-money laundering records: 5 years from end of client relationship
• Website analytics: 26 months

We may retain data for longer periods where required by law, regulatory requirements, or to defend legal claims.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Where processing is based on consent
• Right to Complain: Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, please contact us at mandrel@mandrel-law.com. Please note that certain rights may be limited by legal or professional obligations, including our duty to maintain client files and comply with regulatory requirements.

10. International Transfers

As an international law firm with offices in multiple jurisdictions, we may transfer your personal data outside the United Kingdom. Where we do so, we ensure appropriate safeguards are in place, including:

• Transfers to countries with adequacy decisions
• Standard Contractual Clauses approved by the UK authorities
• Binding Corporate Rules
• Other mechanisms recognised under UK GDPR

11. Cookies

Our website uses cookies to improve functionality and user experience. You can control cookie settings through your browser. For detailed information about the cookies we use, please see our Cookie Policy (available on request).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated "Last Updated" date. Material changes will be notified to clients by email where appropriate.

13. Contact and Complaints

For questions about this Privacy Policy or to exercise your rights, please contact us at:
Email: mandrel@mandrel-law.com
Post: Data Protection Officer, Mandrel International Law Firm, One Canada Square, Canary Wharf, London E14 5AA, United Kingdom

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO).

Website Terms of Use

Last Updated: 16 November 2024

1. About These Terms

These Website Terms of Use ("Terms") govern your use of the Mandrel International Law Firm website (the "Website"). By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use this Website.

2. About Us

This Website is operated by Mandrel International Law Firm, a law firm authorised and regulated by the Solicitors Regulation Authority of England and Wales.
Registered Address: One Canada Square, Canary Wharf, London E14 5AA, United Kingdom
Contact: mandrel@mandrel-law.com

3. Acceptable Use

You may use the Website for lawful purposes only. You must not:

• Use the Website in any way that breaches applicable laws or regulations
• Use the Website in any way that is unlawful or fraudulent
• Attempt to gain unauthorised access to the Website, servers, or databases
• Attack the Website via a denial-of-service attack or distributed denial-of-service attack
• Introduce viruses, trojans, worms, logic bombs, or other malicious material
• Attempt to interfere with, damage, or disrupt the Website's operation
• Use automated systems or software to extract data (screen scraping)
• Reproduce, duplicate, copy, or resell any part of the Website
• Misuse the Website by knowingly introducing malicious code

Breach of this provision may constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities.

4. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the Website and its content, including copyright, database rights, trademarks, and design rights. These works are protected by copyright laws and treaties around the world.

You may view, download, and print pages from the Website for your personal use, subject to the restrictions set out below:

• You must not modify the content
• You must not use any content for commercial purposes without obtaining a licence
• You must not reproduce, duplicate, copy, or resell any part of the Website
• You must retain copyright and other proprietary notices

5. No Reliance on Information

The content on the Website is provided for general information only. It is not intended to amount to legal advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.

Although we make reasonable efforts to update the information on the Website, we make no representations, warranties, or guarantees that the content is accurate, complete, or up to date.

6. Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with:

• Use of, or inability to use, the Website
• Use of or reliance on any content displayed on the Website
• Loss of profits, sales, business, or revenue
• Business interruption
• Loss of anticipated savings
• Loss of business opportunity, goodwill, or reputation
• Any indirect or consequential loss or damage

7. Viruses

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

8. Third-Party Links

Where the Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Suspension and Termination

We may suspend or withdraw the Website, or any part of it, without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

10. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

11. Changes to These Terms

We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we make, as they are binding on you.

12. Contact Us

If you have any questions about these Terms, please contact us at:
Email: mandrel@mandrel-law.com
Post: Mandrel International Law Firm, One Canada Square, Canary Wharf, London E14 5AA, United Kingdom

Contact Information

If you have any questions about these legal notices, our Privacy Policy, or Terms of Service, please contact us:

These legal notices are provided for general information purposes only and do not constitute legal advice. For specific advice regarding your legal rights or obligations, please contact us directly or consult with a qualified solicitor in your jurisdiction.